Royal Jordanian Airlines Head Office

Royal Jordanian Airlines serves as the national carrier of Jordan and is prominently known for its commitment to excellent services and passenger safety. Founded in 1963, the airline operates from its major hub at Queen Alia International Airport. A member of the Arab Air Carriers Organization and a designated Arab carrier, the airline is among the top choice for travelers flying to famous international destinations. The Royal Jordanian Airlines Head Office serves as the central and administrative hub for the airline’s operations. Located in Amman, Jordan, it manages strategic decisions, integral planning procedures, and executive operations. All its departments collaboratively work to ensure the airline’s smooth functioning and growth.

The Head Office is also responsible for aligning efforts with the airline’s long-term objectives, overseeing flight operations, and managing relationships with stakeholders.

Details of Royal Jordanian Airlines Corporate Office 

The Royal Jordanian Airlines Corporate Office serves as the strategic hub of the organization, supervising the key functions that drive the airline’s success. Be it planning and implementing corporate strategies, managing financial operations, planning fleet expansion, or building strategic partnerships, the corporate office teams play a significant role in shaping the airline’s growth initiatives.

The Corporate Office is also actively engaged in maintaining and enhancing the airline’s reputation as a leading carrier. It fosters innovation and consistent enhancement across all departments to stay competitive in the dynamic aviation industry. 

Royal Jordanian Airlines Head Office Address

The Royal Jordanian Airlines Headquarters is strategically located in Amman, which is the capital and largest city of Jordan. As the hub for the airline’s administration and operations, this office’s prime location helps in smooth coordination and effective management of the airline’s activities in key markets. 

The address is:

P.O Box 302, Mohammad Ali Janah St. in Um Uthaina
Amman, 11118, Jordan 

You can use the given map tool to easily find directions to the head office. All the major hubs, landmarks, and alternative routes can also be explored. 

Royal Jordanian Airlines Head Office Work Hours 

The airline’s head office operates as per the standard schedule in Amman.

Royal Jordanian Airlines Headquarters Contact Number

You can contact the Royal Jordanian Airlines Head Office team at 962 6 5202000 for a wide range of official queries, including corporate communications, media relations, public relations, and general administrative matters. 

The team is available to assist you with information about the airline’s corporate policies, press releases, media requests, partnership opportunities, and other commercial concerns. 

Royal Jordanian Airlines Customer Service Contact

The Royal Jordanian Airlines customer service team can be contacted at their call center number +962.6.5100000, which is available on a 24/7 basis. Whether you have questions about flight reservations, cancellations, baggage allowances, pet travel, or refunds, their dedicated team can help you with prompt assistance.

The airline’s Platinum Hawk members can call the exclusive Call Center Hotline at +962.6.5202422. This also works 24/7.

Royal Jordanian Airlines International Offices 

You can contact the airline’s offices for flight bookings, being operated in different regions or countries. 

You can find the complete list on Royal Jordanian Airline’s official website. 

How to Contact the Royal Jordanian Airlines Customer Care Team?

You can connect with Royal Jordanian Airlines customer care representatives through various channels. 

Call Center 

Royal Jordanian Airlines offers a 24/7 helpline at +962.6.5100000, allowing you to receive prompt assistance. Whether you need guidance on baggage purchases, pet travel arrangements, onboard medical aid, or other travel-related concerns, you can speak with the team. Moreover, if you hold the Platinum Hawk membership, you can connect via the 24/7 operating specific hotline +962.6.5202422.

Email Assistance 

You can also send an email to customer.services@rj.com be it related to flight bookings, refunds, special aid, pet travel, or any other concerns.

Contact Form

You can use the contact form available on the airline’s website. This allows you to formally submit your concerns and get a suitable response from their team.

Feedback Form 

The airline also lets you share your comments or feedback through a dedicated portal which is https://feedback.rj.com/SignIn. 

Social Media

The Royal Jordanian Airlines team is also reachable through social media platforms. You can send direct messages via their official Instagram, X (formerly Twitter), or Facebook accounts for assistance. 

Mailing Address

You can post a mail to the airline’s mailing address: 5thCircle, Mohd Ali Janah St. Building # 37, p.o box: 302 – 11118, Amman- Jordan.

Apart from this, you can check the specific FAQs section provided on the airline’s website and find quick answers to some of the most commonly asked questions. This may include topics like baggage, online payments, cargo, codeshare flights, in-flight services, and more.

Frequently Asked Questions