Cebu Pacific Head Office

Cebu Pacific is an ultra-low-cost airline belonging to the Philippines and is one of the major players in the country’s aviation industry. Famous among travelers for its affordable fares, the airline was founded in 1988 and it operates with a widespread network of domestic as well as international destinations. The Cebu Pacific Head Office serves as the central hub for administrative functions, corporate management, and strategic planning. Located in the heart of the Philippines business district, this office is an appropriate platform for official communications and corporate meetings.

Be it formulating strategic plans, executing marketing initiatives or overseeing integral departments, the Cebu Pacific Headquarters is instrumental in driving the airline’s growth and ensuring its smooth functioning. Such efforts are aligned with the airline’s vision of enabling accessible and reliable air travel for passengers. 

Cebu Pacific Corporate Office Details

Cebu Pacific Air corporate headquarters plays a crucial role in the airline’s global operations. Whether you need to connect with them for business purposes or official correspondence, the headquarters provides contact avenues and a physical location so as to address your requirements.

This office is set at a convenient location and is equipped with modern facilities. Supporting the airline’s growth and innovation initiatives, the head office handles various departments including operations, finance, marketing, and customer service. It also functions as a key contact point for regulatory agencies and industry partners.

Airline	Cebu Pacific Air
Address	3rd Floor, Cebu Pacific Building, 8006 Domestic Road, Pasay, Philippines 1301
Phone Number	+63 2 8802 7000
Operating Hours	08:00 AM – 05:00 PM (Monday to Friday)
Cebu Pacific Air Website	https://www.cebupacificair.com/
Social Media Links	Facebook: https://www.facebook.com/cebupacificair X: https://x.com/cebupacificair Instagram: https://www.instagram.com/cebupacificair LinkedIn: https://www.linkedin.com/company/cebupacificair/ YouTube: https://www.youtube.com/@cebupacificair TikTok: https://www.tiktok.com/@cebupacificair?lang=en

Cebu Pacific Air Head Office Address & Working Hours

The official address of Cebu Pacific Head Office is:

Cebu Pacific Airline Operations Center
3rd Floor, Cebu Pacific Building
8006 Domestic Road
Pasay, Philippines 1301 

It is noteworthy that this address is important for formal correspondence or visiting the corporate office for specific commercial queries. You are suggested to verify the address before visiting or mailing, as locations and contact details may change over time.

The office location is strategically positioned in the City of Pasay in Metropolitan Manila, being in close proximity to the Ninoy Aquino International Airport. The headquarters has emerged as a notable landmark visible from the airport runway, highlighting its central role in the airline’s usual activities.

You can use the interactive map to find the location of the Cebu Pacific Air headquarters. 

Working Hours

The corporate office of Cebu Pacific Air usually operates as per the following schedule:

Monday	Open 8:00 AM – 5:00 PM
Tuesday	Open 8:00 AM – 5:00 PM
Wednesday	Open 8:00 AM – 5:00 PM
Thursday	Open 8:00 AM – 5:00 PM
Friday	Open 8:00 AM – 5:00 PM
Saturday	Closed
Sunday	Closed

Cebu Pacific Corporate Office Contact Number

You can contact the Cebu Pacific Air Head Office at +63 2 8802 7000 during business hours. It is often used for customer service, corporate queries, documentation and other official discussions. 

Additionally, Cebu Pacific maintains various customer service hotlines and email contacts to assist you with reservations, complaints, and other travel-related concerns. It is advisable to visit their official website for the most current contact information and additional communication channels.

Some of their call center hotlines are shared below. 

Country	Contact Number
Australia	+612 9119 2956
Japan	+81 3 4578 1447
Hong Kong	+852 397 33800
China	+86-400-670-0780
South Korea	+82-2-6105-2037
Taiwan	+886-2-2656-3576

Apart from the above, if you want to seek assistance regarding group travel bookings, you can send an email to their team at  groupbookings@cebupacificair.com

How to Contact the Customer Care Team of Cebu Pacific Air?

Cebu Pacific Air works with a great digital-first approach to customer service, offering multiple convenient channels for travel support:

Phone

You can refer to the contact numbers for different countries which are provided on the official website of the airline.

Online and Live Chat Support

Offering a convenient option, the airline’s official website and mobile app feature “Charlie,” which is an AI-powered chat assistant. Available 24/7 for customers, this is the primary and most efficient way to get immediate assistance with flight bookings, baggage, check-ins, pet travel, flights for unaccompanied minors, and more such usual queries. 

Social Media 

Cebu Pacific is actively engaged on social media channels. You can share your queries or concerns through their Facebook or X platform for response from the team. 

Feedback Form 

A feedback form is available on the airline’s website through which you can share views about your travel journey with its flight. This also helps you post queries, concerns, or suggestions regarding their services. 

Informative Content 

There is a stand-alone Help Center on the airline’s website which features FAQs and articles related to particular sections including flight bookings, cancellations, changes, baggage, cargo, and add-on services. So, you can take a look at the related sections.

Frequently Asked Questions