Cathay Pacific Headquarters

Set in Hong Kong, Cathay Pacific Airways was established in 1946 and has now become one of the world’s most prominent international carriers. Famous for its luxurious services, diverse global route network, and unwavering dedication to high standards of quality, the airline serves as a key link connecting travelers across Asia, North America, Europe, Oceania, and numerous other regions. Over the years, Cathay Pacific has built a strong reputation for delivering exceptional customer experiences, offering innovative and comfortable in-flight amenities, and maintaining a modern, fuel-efficient fleet of aircraft. The Cathay Pacific headquarters functions as the central hub for strategic decision-making, planning future growth, and ensuring that the airline’s core principles of safety, service excellence, and sustainability are always followed in all its operations.

Situated conveniently within Hong Kong, the Cathay Pacific Airways Headquarters is located in close proximity to Hong Kong International Airport (HKG), enabling smooth, real-time coordination between the airline’s executive management and operational teams. Moreover, this location also paves the way to avenues necessary for rapid decision-making, implementation of new initiatives, and efficient oversight of the airline’s extensive route network. 

Overall, this office ensures that leadership can respond promptly to market changes, operational challenges, and customer needs, maintaining the airline’s reputation for reliability and excellence in a dynamic and competitive aviation market.

Details of Cathay Pacific Corporate Office

The Cathay Pacific Corporate Office exemplifies the airline’s innovative spirit and commitment to excellence. It operates as the central point of contact for long-term strategic planning, corporate communications, public relations, and commercial projects. Here, senior executives and departmental leaders collaborate to develop new services, refine operational processes, and implement initiatives which are aligned with enhancing passenger satisfaction and safety. 

All in all, the Cathay Pacific Head Office environment encourages forward-thinking, fostering a culture of continuous improvement and adaptation in line with the airline’s vision of being a global leader in premium air travel.

Airline	Cathay Pacific
Address	6th Floor Cathay Pacific City 8 Scenic Road Hong Kong International Airport Lantau, Hong Kong
Phone Number	+852 2747 3333
Operating Hours	9 AM to 5 PM, Monday to Friday (Hong Kong Time)
Cathay Pacific Website	https://www.cathaypacific.com
Social Media Links	Facebook: https://www.facebook.com/cathaypacific X: https://x.com/cathaypacific Instagram: https://www.instagram.com/cathaypacific LinkedIn: linkedin.com/company/cathay-pacific-airways YouTube: https://www.youtube.com/user/CathayPacific

Cathay Pacific Headquarters Address

The Cathay Pacific headquarters strategic location within Cathay City at Hong Kong International Airport enables close coordination with ground operations, airport services, and airline management. 

The official address is:

6th Floor Cathay Pacific City
8 Scenic Road Hong Kong International Airport
Lantau, Hong Kong

You can locate the office easily using the provided map, which offers directions, distance details, and transportation options to reach the headquarters conveniently from your current location.

Cathay Pacific HQ Working Hours

The head office operates on a standard work schedule as per the Hong Kong time. It is closed on Saturdays and Sundays. 

Monday	9 AM to 5 PM
Tuesday	9 AM to 5 PM
Wednesday	9 AM to 5 PM
Thursday	9 AM to 5 PM
Friday	9 AM to 5 PM
Saturday	Closed
Sunday	Closed

Cathay Pacific Head Office Contact

You can contact the Cathay Pacific HQ at +852 2747 3333 for commercial matters, public relations, media enquiries, or official dealings.

Cathay Pacific Customer Service Contact

You can get in touch with the Cathay Pacific customer service team for concerns related to flights, baggage, special assistance, pet travel, onboard amenities, and more.

The airline’s website lists international contact numbers using which you can connect with the Cathay Pacific’s team, as per your location, country, or region.

Some of them are shared below.

Region/Country	Contact Number
Argentina, South America	+54 11 5274 1600
Austria	+43 720 380 139
Australia	+61 131 747
Brazil, South America	+55 11 4371 0443
Belgium	+32 2 620 8023
Chile, South America	+56 9 9419 4613
Colombia, South America	+57 1 620 3515
Costa Rica, Central America	+506 2257 5745
Canada	+1 (833) 895-3535
Cyprus	+30 21 1198 8813
Dominican Republic	+593 2 2381 9988
France	+33 1 57 32 95 34
Germany	+49 800 627 0990
Greece	+30 21 1198 8813
Hong Kong SAR (China)	+852 2747 3333 (General)+852 2747 7838 (Baggage)
India	000-800-050-2163
Indonesia	001-803-006-50000 (Local)+852 2747 3342 (Overseas)
Italy	+39 0699749205
Japan	+81 (0)3 4578 4132
Kuwait	+973 1654 8924
Luxembourg	+352 2 730 0178
Malaysia	+60 (3) 2786 2795
Macau SAR (China)	+852 2747 3333
Madagascar, Africa	+261 20 22 34602
Maldives	+960 3009449
Myanmar	+852 2747 3333
Mexico, North America	+52 55 9000 2560
New Zealand	+64 800 441 289
Nepal	+977 1-5970 341
Netherlands	+31 (70) 770 9574
Oman	+973-16548924
Philippines	1800 1110 2944
Pakistan	+92 (21) 3521 8081
Peru, South America	+51 1 444 4441
Poland	+48 22 536 4293
Panama, Central America	+507 301 0404
Qatar	+974 44458458
Saudi Arabia	+966 800 850 1309
Singapore	+65 6347 5830
South Africa	+27 (21) 672 2368
Spain	+34 800 000 185
Switzerland	+41 31 547 8080
Sri Lanka	+94 11 2029 182
The Chinese Mainland	400 815 2888
Taiwan (China)	+886 (2) 7752 4883
United States	1 (833) 933-2244
United Kingdom	+44 20 7660 8992
Vietnam	+84 (28) 3861 4377

What Are the Customer Service Channels for Cathay Pacific Airways?

Cathay Pacific offers several channels to ensure quick and effective guidance. Read below!

Contact Number

You can explore the airline’s website and find the local or international contact numbers for reservations, inquiries, or baggage issues, as per your country or region. Assistance is available in multiple languages depending on your location. Some of the numbers are also shared above.

WhatsApp Chat

You can text their team through the WhatsApp Chat feature available on the airline’s website. Their WhatsApp number is +852 2747 2747.

Social Media

Connecting with their team via official Facebook, X, or Instagram accounts is also advisable, as it helps in real-time assistance and updates.

Online Help Center & FAQs

The Cathay Pacific Airways website features a complete Help Center where you can discover answers to some common topics. You can also read FAQs about travel policies, baggage information, cancellations, refunds, and more such matters. These sections help you find quick answers to the usual questions. So, you need not to contact their team directly.

Frequently Asked Questions