Brussels Airlines is the flag carrier of Belgium, known for its wide route network. Also serving as the largest airline in the country, it runs flights to more than 100 destinations in North America, Europe, and Africa. The airline was founded in 2002 and is a part of the Lufthansa Group. The Brussels Airlines Head Office is strategically located in Brussels Airport, Belgium. This convenient location helps the airline simply manage its operations, customer service, and planning goals. This office serves as the operational hub for the airline’s flights, corporate functions, and administrative activities, which ensures smooth coordination across its extensive network.
The Brussels Airlines Corporate Office serves as the core of its business operations. Not only this, the office also handles corporate governance and strategic development. Managing various departments, the office ensures the initiatives of its finance, marketing, human resources, and customer relations teams are aligned with the common organizational goal. It plays a key role in channeling the airline’s growth route, thus maintaining its brand identity, and executing initiatives in line with its aim to provide top-quality air travel experiences to passengers worldwide.
| Airline | Brussels Airlines |
| Address | 100-102, Avenue des Saisons Box 30, Brussels, Bruxelles-Capitale, 1050, Brussels, Belgium |
| Phone Number | +32 2 723 89 90 |
| Operating Hours | 9:00 AM to 5:00 PM CET, Monday to Friday |
| Brussels Airlines Website | www.brusselsairlines.com |
| Email Address | press@brusselsairlines.com |
| Social Media Links | Facebook: https://www.facebook.com/brusselsairlines Instagram: https://www.instagram.com/flyingbrussels/ LinkedIn: https://www.linkedin.com/company/brussels-airlines YouTube: https://www.youtube.com/user/brusselsairline TikTok: https://www.tiktok.com/@brusselsairlines |
The airline’s head office is conveniently located at 100-102, Avenue des Saisons Box 30, Brussels, Bruxelles-Capitale, 1050.
You are suggested to take a complete look at the given map tool so as to find the location without any hassle. You can explore alternative routes as well and reach the destination easily. Moreover, the key hubs and landmarks located in the vicinity can also be explored.
The head office operates as per the following schedule. It may remain closed on weekends and during major public holidays.
| Monday | 9:00 AM to 5:00 PM CET |
| Tuesday | 9:00 AM to 5:00 PM CET |
| Wednesday | 9:00 AM to 5:00 PM CET |
| Thursday | 9:00 AM to 5:00 PM CET |
| Friday | 9:00 AM to 5:00 PM CET |
| Saturday | Closed |
| Sunday | Closed |
The head office team of the airline may be contacted at +32 2 723 89 90. You can raise queries regarding corporate matters, media and public relations, and other official matters.
You can connect with the airline’s customer service team at +32 2 723 23 62 which is a 24/7 operating number. This is meant for Belgium. Assistance is also available in English.
You can call anytime from 09:00 AM to 19:00 PM, from Monday to Friday. The timings for Saturday and Sunday are 09:00 AM to 17:00 PM.
If you are calling from any other country and need to connect with a local office operated by Brussels Airlines, you can use the following numbers. The complete list is available on the airline’s official website.
| New Zealand | 0800 670 000 |
| USA | 1855 253 8021 |
| Japan | +61 7 3119 7089 |
| Angola | +244 222 311 477 |
| Australia | +32 2 723 23 62 |
| Benin | +229 0190558626+229 0168529424 |
| Canada | +1 800 401 1801 |
| China (Mainland) | 86 10 659 50066 |
| Czech Republic | +32 2 723 23 62 |
| Democratic Republic of Congo | +243 99 60 17 000 |
| Denmark | +4532712247 |
| France | +33 1 73 23 10 71 |
| Germany | +49 30 726 296 23 |
| Greece | +32 2 723 23 62 |
| India | 1800 401 1801 |
| Israel | +972 337 53200 |
| Italy | +41 22 59 10 397 |
| Kenya | +254 20 7870777 |
| Luxembourg | +32 272 32362 |
| Netherlands | +31858080048 |
| Norway | +46850520743 |
| Russian Federation | +7 495 411 84 38 |
| Spain | +34 900 802 883 |
| United Arab Emirates | + 971 2 6271400 |
| United Kingdom | +44 800 640 40 04 |
| United States of America | 18004011801 |
Please take a look at the channels of communication offered by Brussels Airlines.
Contact Center
You can contact the airline’s customer service team at the 24/7 number: +32 2 723 23 62. You can seek assistance in English as well. This number is meant for Belgium. If you are calling from any other country, refer to the international contact list provided above.
Email Assistance
You can send an email to service.en@brusselsairlines.com in case of queries related to flights, reservations, baggage, pet travel, refunds, special assistance, and more.
Online Chat Assistant
You can connect with the Brussels Airlines Chat Assistant, Charlie through its website. Share your concerns, queries, and even put forth the relevant feedback. This proves to be a great option for instant guidance.
Feedback Form
Brussels Airline’s official website offers a feedback section which can be used to share comments, compliments, or feedback regarding your experience with using their services.
Social Media
If you use social media platforms like Instagram, Facebook, LinkedIn etc, you can send a DM to the airline’s team for assistance. They will revert to you.
Apart from the above, you can use the “Help” section provided on the airline’s website and read in detail about various services. Moreover, an FAQs section is also there to help you find quick answers to most commonly raised queries.
The airline’s head office is located at 100-102, Avenue des Saisons Box 30, Brussels, Bruxelles-Capitale, 1050.
The office operates from 9:00 AM to 5:00 PM CET. It may remain closed on weekends and also during major public holidays.
You can send an email to press@brusselsairlines.com for media and public relations as well as corporate affairs.
Dorothea von Boxberg is the Chief Executive Officer of Brussels Airlines.
You can call the 24/7 number +32 2 723 23 62 and also seek assistance in English. This is meant for Belgium. Other local contact office numbers are given in the guide above. You can find the full contact list on the airline’s official website.
Yes, you can share your opinions, complaints or compliments through an online Feedback section provided on the airline’s website.
Yes, please send an email to service.en@brusselsairlines.com and seek assistance from their customer care team regarding flight related concerns.
Yes, you can log into your account through the airline’s website and share your queries with the chat assistant Charlie.
Yes, you can call the airline’s UAE local office at + 971 2 6271400 for assistance.
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