Austrian Airlines Head Office

Operating since 1958, Austrian Airlines is the flag carrier of Austria and a member of the Lufthansa Group. The airline is popularly known for its widespread network connecting Vienna with over 120 destinations across Europe, North America, Asia, and Africa. It has emerged as a leading airline in Central Europe. The airline primarily operates from its main hub at Vienna International Airport. The Austrian Airlines Head Office is strategically located in Vienna, Austria, and it manages smooth coordination, be it related to flight operations, route planning, and scheduling work. This enables suitable measures for flight safety, efficiency, and network expansion. The facility is well-equipped with advanced communication systems, data management tools, and automation technologies, serving as the key nerve center for the airline’s strategic decision-making and operational excellence. 

It enables real-time monitoring and swift response to any operational issues, ensuring seamless connectivity across all departments. This state-of-the-art infrastructure supports collaborative workflows and facilitates innovative solutions, which are crucial for maintaining the airline’s competitive edge in the global aviation industry.

Details of Austrian Airlines Corporate Office

The Austrian Airlines Corporate Office also plays a pivotal role in ensuring smooth coordination among various departments, fostering innovation, maintaining high safety standards, and enhancing customer satisfaction. From network development and corporate governance to sustainability initiatives, the office works closely with the Lufthansa Group to maintain the airline’s reputation for excellence and reliability.

In addition to operational management, the corporate office is committed to sustainability and innovation initiatives aimed at reducing environmental impact while expanding the airline’s global footprint. This commitment underscores Austrian Airlines’ dedication to sustainable growth and leadership.

Austrian Airlines Headquarters Location

The address is:

Austrian Airlines AG
Office Park 2
1300 Vienna Airport, Austria

You can refer to the given map tool and find location for easy access. The related directions, spots, and landmark references can also be explored.

Austrian Airlines Head Office Operating Hours

The office operates during the following hours, excluding weekends and public holidays:

Austrian Airlines Head Office Contact 

For queries related to corporate communications, operational affairs, or other official matters, you can contact the head office at 43 5 17661000.

Austrian Airlines Customer Service Contact

For passenger-related queries, booking assistance, or customer service, you can reach out to their dedicated team at this number: +43 51766 1000, operating on a 24/7 basis.

Contact Numbers as per Different Languages 

If you need assistance in any of the following languages, you can use the given contact numbers.

Austrian Airlines International Contact Numbers 

Here are contact numbers for some of the countries where you can contact the Austrian Airlines office. The complete list can be found on the airline’s website.

How to Connect with the Austrian Airlines Customer Service Team?

Here are the major channels of communication.

Contact Center

You can call the 24/7 active number +43 51766 1000 for general assistance or queries regarding flights, bookings, baggage, pet travel, and more.

Austrian App

You can download the airline’s official mobile app and get a personal Travel Id and also use the Trip Assistant for any help.

Email Assistance

You can use the online contact form which can be easily found on Austrian Airlines’ Contact Page and share your concerns.

Social Media

It’s also advised to reach out through their Facebook, Instagram, X, or LinkedIn handles for quick response.

Feedback

You can easily share feedback, complaints, or suggestions through the dedicated feedback forms on their website.

Apart from the above, you can visit the Help section on the website for detailed information regarding check-ins, refunds, cancellations, compensations, baggage, miles, accessible travel, and the like. In fact, the FAQs section also addresses some of the key queries raised by customers.

Frequently Asked Questions