ANA Airlines Head Office

All Nippon Airways (ANA) is one of the popular airlines and is based in Japan. Founded in 1952, the airline is well-known for managing a vast route of flights domestically and internationally. Its main hubs belong to Haneda Airport and Narita International Airport. The airline’s headquarters is situated in Minato, Tokyo, and serves as a central hub for its administrative operations and strategic planning. This location enables easy coordination among various activities, ensuring smooth and efficient service delivery. The headquarters office supervises multiple departments that work together seamlessly to boost the airline’s mission of maintaining excellence and competitiveness in the aviation industry.

Details of ANA Airlines Corporate Office

The ANA Airlines Corporate Office functions as the core administrative and strategic hub of the airline. It handles all the key aspects, including governance, finance, marketing, human resources, and business development. This office is responsible for fostering effective collaboration among these departments to ensure smooth operations. It also plays a crucial role in defining company policies, managing relationships with stakeholders, and spearheading growth initiatives. 

At the same time, the corporate team develops strategic plans that align with the airline’s goals, helping it stay competitive and innovative within the dynamic aviation industry.

ANA Airlines Head Office Address

If you need to visit the head office, here’s the address:

Shiodome-City Center,
1-5-2, Higashi-Shimbashi,
Minato-ku, Tokyo, Japan 105-7140

Make sure to use the map tool provided above to navigate easily and find your way to the head office without any hassle.

ANA Airlines Head Office Working Hours

The airline’s headquarters operates according to standard business hours, so you can plan your visit or call accordingly.

The office remains closed on major Japanese holidays. 

ANA Airlines Head Office Contact

For any official queries, corporate communications, or media and public relations matters, you can reach out to the head office team at +81-3-6704-5555.

ANA Airlines Customer Service Contact

For general customer service, you can contact the airline’s team at 03-6741-1120. This number is meant for calls from within Tokyo or may be for domestic flights. If you need assistance for international flights, you can visit the airline’s website and find the relevant option. 

If you want to connect with the ANA Mileage Club Service Center, you need to dial 0570-029-709.

These numbers are operational from 8:00 AM to 8:00 PM.

ANA Airlines International Contact Centers 

You can find the international contact list for offices operated by ANA Airlines in different countries.

How to Connect with the ANA Airlines Customer Service Team?

ANA Airlines offers multiple channels to assist you:

Call Center

You can call 03-6741-1120 to connect with the airline’s customer service team. This is a Tokyo based number and may be valid for domestic flights.

LIVE Chatbot

You will find a Chatbot feature on the airline’s website. This is operational on a 24/7 basis and can help resolve your concerns promptly. If you don’t get a solution, you may be connected with an agent. 

Social Media

You can connect with the team via their official Facebook, Instagram, X, and LinkedIn pages. You can leave a Direct Message and look forward to a response from the team.

Feedback Form

You can share your comments, suggestions, or concerns through the dedicated feedback form available on the airline’s website.

In addition to these options, the airline’s website features an exclusive FAQs section, where you can find helpful information on common topics such as baggage policies, pet travel, special assistance, traveling with assistance dogs, allergies, special meals, refunds, travel documents, and more.

Frequently Asked Questions