SriLankan Airlines Headquarters

Founded in 1979, SriLankan Airlines serves as the flag carrier of Sri Lanka and operates out of its hub at the Bandaranaike International Airport. The airline is famous for its great network of routes connecting Asia, Europe, the Middle East, and Africa. Well known for its warm hospitality and top-notch services, the airline plays a key role in fostering tourism and business connectivity for the country. The SriLankan Airlines Headquarters is strategically located in Colombo, which is the capital city of Sri Lanka. It serves as a core center managing the airline’s administrative, operational, and other important activities. This location enables efficient management of the carrier’s vast flight network and coordination across various branches. 

Details of SriLankan Airlines Corporate Office

The SriLankan Airlines Corporate Office operates as a key nerve center managing the airline’s strategic planning goals and corporate communications. Channelizing the airline’s growth and development initiatives, this office is the place for the executive management team, corporate departments, and other important teams which work together to strengthen the overall efforts, whether it’s related to the field of marketing, finance, human resources, or any other operations. 

SriLankan Airlines Head Office Address 

The strategic location of SriLankan Airlines Headquarters enables a smooth coordination of flights within and outside the country. Apart from this, the airline’s related teams are able to interact and make strong relationships with local authorities, stakeholders, and other key industry organizations.

The address is: 

SriLankan Airlines Limited,
Airline Centre,
Bandaranaike International Airport,
Katunayake 11450, Sri Lanka

The map tool enables a simple navigation to the location. You can also discover some major hubs or landmarks set in the vicinity. 

SriLankan Airlines HQ Business Hours

The office operates as per the given schedule. It is closed on weekends and major public holidays.

SriLankan Airlines Head Office Contact 

The SriLankan Airlines HQ Office is reachable at +94197335555. You can speak with the respective department in case of public relations, media enquiries, corporate communications, stakeholder management, and any official dealings. 

SriLankan Airlines Customer Care Contact 

You can call the 24-Hour Contact Center of the airline at +94117 77 1979 (if calling from Sri Lanka) and seek telephonic assistance from their team regarding reservations and more such concerns.

The airline’s website also provides contact numbers for the airline’s offices located worldwide. Some of them are shared below. 

How to Contact SriLankan Airlines Customer Service Department?

Here are some of the key channels you can use to get in touch with the customer care team of SriLankan Airlines.

Contact Center

The airline has a 24-Hour operating contact center whose number is +94117 77 1979. This is valid for customers calling from Sri Lanka. You can seek guidance from their team on flight related matters. 

WhatsApp Chat 

The airline’s team is also reachable on WhatsApp. You can connect with them via text message at +94744 44 1979 and get your queries addressed. 

Email Assistance 

Email is another form of communication with the customer service department of SriLankan Airlines. Send your queries to reservations@srilankan.com and the team will assist you. 

Feedback

You can find a Complaint Feedback Center section on the airline’s website and fill up a form sharing your compliments, complaints, or opinion about the services.

Social Media

The airline’s team can also be approached via DMs to their social media platforms including Facebook, X, and Instagram.

Apart from this, you can go through the FAQs section on its website, as it’s dedicated to providing answers to some most commonly raised queries. This serves as a quick reference tool so that you get information about a specific matter without contacting the customer service department. 

Frequently Asked Questions