Malaysia Airlines Head Office

Popular for its dedication to delivering exceptional passenger experiences, Malaysia Airlines is the national carrier of Malaysia, and it manages a vast network of flights across Europe, Asia, and Oceania. This airline operates as a part of the Malaysia Aviation Group, and it has its major hub at Kuala Lumpur International Airport. The Malaysia Airlines Head Office is strategically located in Kuala Lumpur, serving as the core hub for its integral operations. Be it the executive management, administrative teams, or other departments, all are based at this modern facility and work together aligning with the airline’s commitment to excellence and innovation. 

The airline makes regular investments in modern aircraft and top-notch technological solutions so as to elevate the travel experience for passengers. It also promotes eco-friendly practices and takes steps to ensure warm hospitality, thus enabling memorable journeys. All such measures are effectively implemented by the Head Office.

Details of Malaysia Airlines Corporate Office

The Malaysia Airlines Corporate Office spearheads decision-making be it flight operations, marketing initiatives, or customer service. Located in Kuala Lumpur, this office effectively channelizes the airline’s business relationships and global network. It functions as the nerve center for planning and implementing growth initiatives, ensuring the airline stays competitive and aligned with industry standards. The corporate office reflects Malaysia Airlines’ dedication to excellence, sustainability, and delivering value to its stakeholders, all while embodying the pure Malaysian hospitality.

Malaysia Airlines remains constantly engaged in devising strategies to enable an impeccable travel experience for both business and leisure travelers. It also strives to maintain sustainability and innovation in its services. All such endeavours are suitably upheld by the Corporate Office, thus revving up the airline’s goal to be a leading player in the global aviation industry. The office also highlights Malaysia’s dynamic business environment, placing the airline at the core of the country’s economic landscape.

Airline	Malaysia Airlines
Address	Malaysia Airlines Berhad, Administration Building Southern Support Zone, Kuala Lumpur International Airport, 64000 Sepang, Selangor, Malaysia
Phone Number	+60 3 78433000
Operating Hours	Open 24 hours
Malaysia Airlines Website	https://www.malaysiaairlines.com/
Social Media Links	Facebook: www.facebook.com/malaysiaairlines X: www.x.com/mas Instagram: https://www.instagram.com/malaysiaairlines LinkedIn: https://my.linkedin.com/company/malaysia-airlines YouTube: www.youtube.com/@MalaysiaAirlines

Malaysia Airlines Headquarters Address and Map

The Malaysia Airlines Headquarters is conveniently located in Kuala Lumpur, the capital city of Malaysia. This is a strategic location placing the airline at the heart of the country’s major international gateway, and enables efficient operations and connectivity.

The complete address is:

Malaysia Airlines Berhad
Administration Building Southern Support Zone
Kuala Lumpur International Airport
64000 Sepang, Selangor, Malaysia 

The given map tool helps you easily navigate through the directions to access the office location. You can also spot the important zones or areas set in the vicinity. 

Malaysia Airlines HQ Working Hours

The Malaysia Airlines Head Office usually operates as per the standard working hours and remains closed on Saturdays and Sundays. The office may also not be operational during public holidays. You are advised to verify the same.

Monday	Open 24 hours
Tuesday	Open 24 hours
Wednesday	Open 24 hours
Thursday	Open 24 hours
Friday	Open 24 hours
Saturday	Open 24 hours
Sunday	Open 24 hours

Malaysia Airlines Headquarters Contact 

You can call +60 3 78433000 to speak with the Malaysia Airlines Head Office team regarding public relations, media enquiries, commercial dealings, or any other official matters.

Malaysia Airlines Customer Service Contact 

You can call the Global Contact Center of the airline at 1 300 88 3000. This number is toll-free for customers calling from Malaysia. 

If you are calling from outside Malaysia, you can use the number +603 7843 3000 to speak with their customer care team. Call charges may be applicable.

The airline also lets you contact its offices located in other countries. Some of the numbers are shared below.

City, Country	Phone Number
Adelaide, Australia	+61 1800 985 919
Auckland, New Zealand	+0800 777 747
Bangkok, Thailand	+66 2787 3513
Beijing, China	+86 400 601 5331
Denpasar-Bali, Indonesia	+62 213 0132 891
Doha, Qatar	+974 8 0010 1712
Dubai, United Arab Emirates	+60 3 7843 3000
Hanoi, Vietnam	+84 24 3275 4233
Hong Kong SAR, China	+852 3001 0026
Jakarta, Indonesia	+62 213 0132 891
London, United Kingdom	+44 033 0365 0080
Manila, Philippines	+63 2 8290 6444
Medan, Indonesia	+62 213 0132 891
Melbourne, Australia	+61 1800 985 919
New Delhi, India	000-800-0503594
Osaka, Japan	+81 3 4477 4938
Paris, France	+33 159 203 191
Phuket, Thailand	+66 2787 3513
Scotland, United Kingdom	+44 033 0365 0080
Seoul, Korea	+82 2 3483 4849
Shanghai, China	+86 400 601 5331
Singapore	+65 6723 1009
Sydney, Australia	+61 1800 985 919
Tokyo, Japan	+81 3 4477 4938

How to Connect with the Malaysia Airlines Customer Service Team?

Here’s how you can easily get in touch with the customer service representatives of Malaysia Airlines!

Contact Centers 

You can connect with their team by calling 1 300 88 3000, which is the Global Contact Center’s number for communications from Malaysia itself. If you are calling from any other country, you can call +603 7843 3000. Apart from this, the airline’s website also provides contact numbers for their offices located in other countries.

MH Portal

This is a stand-alone online segment provided by Malaysia Airlines and can be used to share issues or concerns regarding refunds, baggage etc., with their team.

Self-Service Section 

The airline’s website also offers a dedicated section using which you can take up your baggage, reservation, or travel document related concerns with their respective service teams. You can read the complete information and submit the related forms.

Feedback Section 

The airline helps you put forward your complaints and feedback about your experience regarding its flights and services. There is a separate section on the website for this purpose.

Social Media

You can also use the Direct Messaging service and reach out to the airline’s team via its social media platforms.

Besides these channels, you can go through the FAQs section on the website of Malaysia Airlines. It serves as a ready reference and provides quick answers to your queries, which might sometimes help avoid the need to contact the customer service team directly. 

Frequently Asked Questions