Lufthansa Airlines Headquarters

Lufthansa Airlines is a part of the Lufthansa Group, and it is based in Frankfurt, Germany. Renowned for its high-quality service, extensive global flight network, and strong focus on safety, the airline has grown to become one of Europe’s top international airlines. It seamlessly connects travelers across Europe, the Americas, Asia, Africa, and beyond. Over the years, Lufthansa has built a reputation for excellent customer care, innovative in-flight experiences, and a modern, fuel-efficient fleet. The Lufthansa Airlines Headquarters is based in Cologne and plays a vital role in planning growth, managing daily operations, and upholding its core values of safety, service excellence, and environmental sustainability.

Located conveniently near Frankfurt Airport (FRA), the Lufthansa Headquarters lies right in the heart of the city. This close proximity helps the airline’s leadership and operational teams to work together efficiently, thus helping in quick decision-making and rapid implementation of new initiatives. This ensures that Lufthansa can respond swiftly to market changes, operational issues, and customer needs, and that’s what reinforces its reputation as a highly preferred, world-class airline.

Details of Lufthansa Corporate Office

Being a hub of innovation and excellence, the Lufthansa Corporate Headquarters serves as the center for strategic planning, corporate management, and technological progress. Senior leaders and department managers work here to develop new services, enhance operational efficiency, and drive safety and sustainability efforts. The workspace fosters a forward-thinking culture that encourages continuous improvement, thus perfectly aligning with Lufthansa’s goal of being a global leader in premium air travel.

Beyond managing daily operations, the Lufthansa HQ also oversees international partnerships, expands flight routes, and advances environmental commitments. The office environment promotes teamwork, creativity, and innovative problem-solving, with a strong focus on customer satisfaction and corporate responsibility. This ongoing commitment to progress and keep serving customers at the global level with full gusto helps Lufthansa maintain its status as a distinguished airline dedicated to high-quality service and environmental care.

Airline	Lufthansa Airlines
Address	Deutsche Lufthansa Aktiengesellschaft, Venloer Straße 151-153, 50672 Cologne, Germany
Phone Number	+49 69 86 799 799
Operating Hours	8:00 AM to 17:00 PM, Monday to Friday
Lufthansa Airlines Website	https://www.lufthansa.com
Social Media Links	Facebook: https://www.facebook.com/lufthansa X: https://x.com/lufthansa Instagram: https://www.instagram.com/lufthansa/ LinkedIn: www.linkedin.com/company/lufthansa YouTube: youtube.com/channel/UCY3XVuIg59zAo-ZICIPz-2Q

Lufthansa Headquarters Address

Strategically located in Frankfurt Airport’s vicinity, the Lufthansa Airlines Headquarters helps in effective coordination with ground operations, airport services, and airline management. The proximity of the head office leads to better responsiveness and operational efficiency, reflecting the airline’s constant commitment to delivering exceptional passenger experiences at a global level.

The Lufthansa Headquarters address is:

Deutsche Lufthansa Aktiengesellschaft
Venloer Straße 151-153
50672 Cologne
Germany

Map:

You can find detailed directions using the given interactive map, with options for transportation from various locations, ensuring easy access to the headquarters. It also shows the nearby key areas and landmarks.

Lufthansa HQ Working Hours

The Lufthansa head office usually operates as per the given working hours. It is closed on Saturdays and Sundays, along with major public holidays.

Monday	8:00 AM to 17:00 PM
Tuesday	8:00 AM to 17:00 PM
Wednesday	8:00 AM to 17:00 PM
Thursday	8:00 AM to 17:00 PM
Friday	8:00 AM to 17:00 PM
Saturday	Closed
Sunday	Closed

Lufthansa Headquarters Contact 

The head office team of Lufthansa Airlines may be contacted at +49 69 86 799 799. 

Please note this number is intended only for business enquiries, official matters, and corporate communications. 

Lufthansa Cargo Headquarters

Designed to support the company’s focus on efficiency and reliable service, the Lufthansa Cargo Headquarters is based in Frankfurt, Germany, and it is located right at the heart of the Frankfurt Airport. This location easily channelizes their global freight operations, making it easier to handle and ship goods around the world. Lufthansa Cargo is known for being a leader in air freight, helping businesses and consumers move goods quickly and safely across international borders.

The well-equipped cargo headquarters of the airline is a place for teams belonging to various departments like operations, sales, marketing, IT, and customer service, all working together to ensure smooth and seamless logistics. Apparently, the Lufthansa Group tremendously focuses on innovation and sustainability too. Their facilities comprise advanced infrastructure and digital solutions to improve efficiency while also aiming to reduce their environmental footprint. 

Overall, this headquarters office reflects Lufthansa Cargo’s commitment to connecting the world through reliable, innovative, and sustainable air freight services.

You can contact the cargo team by submitting the contact form available on their specific website.

Address	Lufthansa Cargo AG, Frankfurt Airport, Gate 21, Building 322, D-60546 Frankfurt am Main, Germany
Phone Number	+49 69 696 0
Email Address	lhcargo@dlh.de
Website	www.lufthansa-cargo.com

Lufthansa Airlines Customer Service Contact 

In case of any queries regarding your flight or airline’s services, you can reach out to their team via the contact numbers provided on its website. 

Numbers for some of the countries are shared below.

Country	Contact Number
Albania	+355 4 450 0295
Algeria	+213 982 324242
Argentina	+54 11 53546747
Australia	+61 2 8324 6556 (24/7 Daily)
Belarus	+375 17 292 89 99
Bulgaria	+ 359 2 935 8210
Canada	+1 833 9512503
China (Mainland)	+86 4008 868 868
Costa Rica	+506 2794 2169
Egypt	+201501692092
France	+33 170 48 91 70
Germany	+49 (0) 69 86 799 799 (24/7 Daily)
Guatemala	+502 2366 6274
Hong Kong, China	+852 2868 2313
Iceland	+354 800 7556 (24/7 Daily)
Indonesia	001 803 852 6562
Jordan	+962 6429 6511
Korea	+82 2 6022 4228
Luxembourg	+352 3420 8089 80 (24/7 Daily)
Mexico	+52 55 4739 8882
Norway	+47 74 78 70 56
New Zealand	+64 4 888 2380 (24/7 Daily)
North Macedonia	+ 359 2 935 8210
Philippines	+63 2 8540 1054
Poland	+48 22 512 3917+48 22 338 1302
Russian Federation	+7 495 411 8444
Saudi Arabia	8008501284
Singapore	+65 6432 8778 (24/7 Daily)
Serbia	+381 11 430 0164
South Africa	+27 0800 00 7491
United Arab Emirates	+971 600595556
United States of America	+1 800 – 645 38 80
Vietnam	+84 (0)28 3829 8529
Yemen	00967 1 21340000967 1 21925200967 1 207194

How to Contact the Lufthansa Airlines Customer Service Team?

Here are some of the options you can use to get your concerns addressed quickly and effectively. 

LIVE Chat 

You can find the LIVE Chat Assistance feature on the airline’s website. This helps you get 24/7 help whether you need information about flights, want to rebook, have cancellation related issues, or looking for other details.

Feedback 

The airline’s website also provides a dedicated section for customer feedback. Visit the same and submit your views, opinions, complaints, or suggestions about the services.

Social Media

Connect with the airline’s customer service department through its social media platforms such as X, Instagram, and Facebook. 

Apart from the above, you can visit the Help section on Lufthansa’s website and find answers to some topics including flight information, cancellations, re-bookings, miles, refunds, baggage, and accessible travel. This helps resolve your issues with detailed and handy information, and you may not need to connect with their customer service team.

Frequently Asked Questions